Lexor Homes Customer Care
Lexor Homes feature a comprehensive, transferable 10-year warranty, offered through HOME of Texas. Since 1981, HOME of Texas (HOME) and its affiliate, Residential Warranty Company, LLC (RWC), have issued over 2 million written insured warranties on new homes all across the country.
Why have so many Homeowners turned to HOME & RWC?
Integrity …Strength … Experience … Just a few reasons that come to mind. A new home is a major investment with the potential to increase in value over time. Will it be a good investment? Was it built by an experienced professional Builder? Were quality materials used? You can see the finished product, but what about all those hidden components that you can’t see that make up the “structure” of your home?
Written and Insured Protection
Unlike implied warranties – the promise and a handshake variety – a written and insured warranty from HOME provides assurance that your new home will be protected from specific defects. Coverage varies depending upon the program that your Builder selected for your home. Refer to your warranty book to see exactly what coverage is being placed on your new home.
Strength in Numbers
By including a HOME Warranty with your new home, Lexor Homes is backing their reputation with a written, insured warranty. If you have a warranted problem within the applicable coverage period, HOME will fulfill its obligations under the warranty.
Thorough Screening Process
Only those Builders who meet acceptable standards regarding technical competence, financial stability and ethical business dealings are qualified to become Members with HOME of Texas Home Warranty. Builders are re-screened annually to ensure their performance remains consistent with our membership standards. Seeing the HOME logo in a Builder’s office or model home is assurance that this Builder has met or surpassed this screening.
Marketing Tool
A HOME warranty is an excellent sales tool should you decide to sell your home during the warranty period. The balance of the warranty will transfer automatically to the next owner for the remainder of the warranty term.
An Effective Tool for Warranty Resolution
Every HOME warranty comes with a tried and true dispute resolution process. Even with a written warranty, Builders and Homeowners may not always see eye to eye. Fortunately for both parties, the HOME Limited Warranty includes an arbitration process to resolve disputes quickly and inexpensively.
Protect Yourself and Enhance the Value of Your New Home
Enhance your new home purchase by choosing a HOME of Texas Home Warranty Builder. You will receive written warranty protection as well as the assurance that your home was built by a qualified professional. Get a HOME Limited Warranty on your new home. Ask your Lexor Homes’ Home Counselor for details!
Submit your Warranty Service Request Form below or click here to download the form.
Please provide details of the items requiring warranty service and our Customer Care Department will respond in a timely manner. Please allow sufficient time for processing and scheduling.*
Please refer to your Ten-Year Home of Texas Homebuyer’s Warranty guide, and Builder’s One-Year Warranty & Orientation Package to confirm the items are covered under your warranty.
*Service call hours & appointments are made between 8:00 a.m. & 4:00 p.m. Mon – Fri only.
